Reykjavik/Lisbon experimenting in digital participatory democracy-- Idea submission portal/Participatory Budgeting

(AI about Reykjavik’s current systems [video above is from 2020, so not current]

:ballot_box_with_ballot: 1. “Better Reykjavík” (Betri Reykjavík)

This is the main citizen input platform.

How it works:

  • Residents submit ideas for city improvements (anything from traffic changes to public services).
  • Other users can:
    • :+1: Upvote ideas they support
    • :-1: Downvote or comment on them
  • City officials review top-rated proposals regularly

What happens to ideas:

  • The most supported ideas are sent to city committees
  • Some are implemented directly into policy or planning
  • Others are studied or merged into larger projects

Key point:

It functions more like a crowdsourced policy suggestion system than binding voting.


:house_with_garden: 2. “Better Neighborhoods” (Betri hverfi)

This is the closest thing Reykjavík has to direct local budgeting democracy.

How it works:

  • Every year, residents are given a portion of the city’s capital budget
  • Citizens submit and vote on physical improvement projects, such as:
    • Parks and playgrounds
    • Sidewalk repairs
    • Bike paths
    • Lighting or public spaces

Voting process:

  • Online voting is open to residents (verified by residency ID system)
  • People vote for projects in their district
  • Projects with the most votes are funded and built

Key point:

This is binding participatory budgeting—the city must implement winning projects.


:laptop: 3. Digital participation tools

Beyond those two platforms, Reykjavík also uses:

  • Online consultations for urban planning
  • Digital surveys for policy proposals
  • Public dashboards showing progress on projects

These tools are integrated into municipal decision-making rather than being separate “polls.”


:compass: Why Reykjavík’s model is notable

  • Combines idea generation (Better Reykjavík) with actual budget voting (Better Neighborhoods)
  • Uses verified online identity to allow secure voting
  • Has influenced similar civic tech systems in other cities worldwide

:balance_scale: Important limitation

Even though it’s often described as “digital democracy,” Reykjavík is still a representative system:

  • Citizens don’t directly pass laws
  • Most proposals are advisory unless tied to specific budgeting programs
  • Final authority remains with the city council