Mr. Petr Krovina: Closing Discussions Does Not Answer Questions — Accusations Require Accountability

Support & Inquiries
1

Dear Mr. Krovina,

Once again, you have posted your response, claimed that the relevant information was already provided through emails and private messages, and then closed the discussion, leaving me unable to respond.

Closing a discussion after posting your own response does not mean that the matter has been resolved.

In your latest statement, you claimed that you had already addressed the issues I raised through private messages and emails.

I would like to know exactly which responses you are referring to.

Are you referring to the message in which you accused me of “blackmailing us with false information”?

Or are you referring to the subsequent message in which you described me as a valued supporter and invited me to pursue Liberland citizenship, which would require a further payment?

Are these the explanations you claim to have provided?

Because neither of these messages addresses the actual substance of my complaint.

I paid for an E-Residency card that I never received. My delivery address was in Germany, yet the tracking number provided to me showed delivery in Portugal.

To date, I have not received documentation establishing that this tracking number actually belongs to my E-Residency card.

I was also informed that a shipment had been returned to the sender, but I have not received any tracking number or documentation identifying that alleged return.

Furthermore, you publicly accused me of blackmailing you with false information. This is a serious allegation affecting my character and reputation.

I have not received any evidence substantiating that accusation.

Instead of addressing these fundamental issues, you repeatedly refer to previous communications and close discussions after posting your own statements.

Closing a forum topic does not resolve a complaint. Suspending an account does not establish that the complaint was unfounded. And repeating an accusation does not make it true.

Let me also make something perfectly clear.

If necessary, I am prepared to publish the relevant parts of my correspondence, together with supporting documents, while respecting applicable privacy laws and the rights of others.

I am willing to stand behind my statements and the evidence supporting them.

Mr. Krovina, are you equally prepared to substantiate the statements and serious accusations you have made against me?

I have preserved the relevant correspondence, payment records, tracking information, and forum communications.

I have no objection to having these matters independently examined through the appropriate legal procedures.

The law is available to both of us. You have the right to defend your statements, just as I have the right to defend my reputation.

This matter is no longer simply about the cost of an E-Residency card. It concerns accountability, the handling of a legitimate complaint, and the serious accusations made against me.

I am not asking for special treatment, nor am I interested in an endless exchange of messages that avoids the central issues.

You may close another discussion, Mr. Krovina, but closing a discussion does not erase the documented history of what has happened.

The facts, the correspondence, and the relevant records remain available for independent examination.

Sincerely

2

I seriously am not going to address all of these topics one more time after all these messages and all the efforts to help you. Would you kindly provide your take on what would make you happy if there is such a thing? :slight_smile:

Would you also share the details of where you can see that the card had been delivered to Portugal, please? In an email from May when the package was at your post office in Germany you explicitly stated that you do not intend on picking it up there. Then you went silent for 2 months without any response.

Again, if there is more discontent that we are unable to address here, kindly submit the refund request via the payment method you chose and we will resolve it there.

3

Dear Mr. Krovina,

I categorically reject the claims made in your latest response.

For months, I have made repeated efforts to resolve this matter. I have written numerous messages, contacted representatives of Liberland, and repeatedly asked for assistance. The entire process has cost me considerable time and caused me significant stress.

You now claim that my E-Residency card was waiting at a post office in Germany in May and that I failed to respond for two months.

I strongly dispute these claims, and I have dated correspondence and documents that I believe contradict them.

Let me give you just one example.

On June 18, 2026, after numerous messages and repeated attempts to obtain information about my missing card, Liberland finally provided me with a shipment tracking number: RR173574100CZ.

However, the tracking information I obtained for that number showed that the shipment had already been delivered in Portugal on May 22, 2026 — almost a month before the number was provided to me.

My delivery address was in Germany, not Portugal.

This was the only tracking number Liberland provided to me. I was never given another tracking number or shipping document establishing that my card had reached a post office in Germany.

Furthermore, I have correspondence showing that I repeatedly sought assistance after being informed on April 8 that my package would be sent soon and that delivery could take approximately four weeks. When the matter remained unresolved, I requested a refund in June.

These records are directly relevant to your claim that I did not respond for two months.

You have also repeatedly stated that all relevant explanations were sent to me by email or private message.

But which explanations are you referring to?

The message in which you accused me of “blackmailing us with false information”?

Or the message in which you described me as a valued supporter and invited me to pursue Liberland citizenship, which would require a further payment?

Neither of these messages resolves the questions surrounding my missing card or substantiates the serious accusation you made against me.

You have also closed forum discussions after posting your own responses, leaving me unable to reply in those threads.

I have numerous documents and dated messages that I believe contradict your statements. I am prepared to publish the relevant records here for everyone to examine.

If you permit me to do so without closing the discussion or suspending my account again before I can present the evidence, I am ready to share these documents publicly, while respecting applicable privacy laws and the rights of others.

I am not asking anyone to believe my statements without evidence. I am prepared to let the documents speak for themselves.

Are you willing to allow me to publish these records here so that everyone can examine the facts?

As for your question about what would satisfy me, my answer is simple.

I have already spent too much time and effort on this matter and experienced considerable stress.

I no longer expect anything from Liberland or its representatives.

I believe the appropriate legal process, and ultimately the decision of a competent court if the matter reaches that stage, is the proper way forward. I have confidence in the legal system and will respect its decision.

In the meantime, I intend to continue sharing truthful, documented accounts of my experience with the public, both on forums and on other social media platforms, while respecting applicable laws and the rights of others.

I stand behind my factual statements. If you believe any of them are inaccurate or violate your rights, the appropriate legal channels are equally available to you.

I am no longer seeking promises or assurances from Liberland. I want the documented facts to be available for independent examination.

Sincerely